There are two ways to close or suspend your account. The first is to do it yourself via Settings — after logging in, tap the profile icon, select "Account Settings", and go to the "Responsible Gaming" or "Account Status" section. You'll find two options there:
- Cooling-Off: From 24 hours up to 6 weeks. During this period you won't be able to log in, but your account will remain active.
- Self-Exclusion: A break lasting anywhere from 6 months to 5 years. The period cannot be ended early.
To permanently delete your account, contact us via live chat or email support@777jya.xyz. If you have a remaining balance, withdraw it first — it cannot be recovered after deletion.
If a match is cancelled or abandoned mid-way, 777jya's policy is to fully refund the bet amount. Refunds are typically credited to your balance within 24 to 48 hours of the official cancellation announcement.
However, there are a few exceptions worth knowing:
- If a cricket match result is determined by the Duckworth-Lewis method, bets will be settled according to that result — no refunds will be issued.
- If a match is stopped after the minimum required overs are completed, the result may be determined under D/L rules.
- In live betting, any in-play markets that have already been settled will not be changed.
Refunds are processed automatically — no action needed on your end. If the amount hasn't appeared in your balance after 48 hours, contact support with your bet ID.
Your mobile number can be changed, but for security reasons you cannot do it yourself — it must be done through support. The steps are:
- Contact support via live chat and say "Change mobile number".
- An OTP will be sent to your old number for identity verification. Please enter it.
- If your old number is no longer active, you may need to submit a photo of your national ID.
- A confirmation OTP will be sent to the new number — enter it to complete the change.
You can update your name, address, or other profile details anytime through "Edit Profile" in Account Settings. However, to change the name on your ID document, you'll need to contact Support for assistance.
Yes, absolutely. The 777jya website is fully optimized for mobile browsers. Whether you use Chrome, Firefox, or Samsung Internet, you can play directly from any modern browser — 777jya.xyz Log in to access all features.
What you can do from your browser:
- All Games — Slots, Live Casino, Sports Betting
- Deposits & Withdrawals
- Claiming a Bonus
- Live Chat Support
- Account Settings Changes
The app offers speed, push notifications, and fingerprint login. That said, you won't miss any features by using the browser instead. Bookmark the site so you don't have to type the URL every time.
After a win, your earnings are credited to your 777jya balance first. When you submit a withdrawal request:
- Standard withdrawals (৳200 – ৳50,000): Withdrawals typically arrive in your bKash or Nagad account within 5 to 15 minutes.
- Large withdrawals (above ৳50,000): Manual review may be required, which can take 2 to 4 hours.
- First-time withdrawal: You may be asked to provide a photo of your NID or birth certificate for identity verification. This is a one-time requirement.
The minimum withdrawal amount is ৳200. To withdraw bonus funds, the wagering requirements must be met — details are listed on the promotions page. If a withdrawal takes longer than 30 minutes, contact support with your transaction ID.
777jya uses the decimal odds format, which is the most straightforward for players in Bangladesh. The calculation is simple:
Winnings = Stake × Odds
Example: Odds 1.85, Bet ৳1,000 → Payout = ৳1,000 × 1.85 = ৳1,850 (includes original ৳1,000 stake)
To put it in practical terms:
- Odds 2.00: You get exactly double your stake — a ৳500 bet returns ৳1,000.
- Odds 1.50: Lower risk, lower reward — ৳500 bet returns ৳750.
- Odds 3.50: Higher risk, higher reward — a ৳500 bet returns ৳1,750.
As soon as you enter your stake on the bet slip, the system automatically shows your potential winnings — no manual calculation needed.
The easiest place to find all of 777jya's bonuses and promotional offers is the site's Promotions section (directly linked in the menu). After logging in, you can also view your personalised offers under the "My Offers" tab on your dashboard.
Offer Types & Update Schedule:
- Daily Offers: Updated every morning; expires at midnight.
- Weekly Promotions: New offers every Monday.
- Event-Based: Special offers are available during major cricket or football tournaments.
- Personalised Offers: Personalized offers are sent based on your gaming activity — via SMS or in-app notifications.
Every offer clearly states its validity period, wagering requirements, and maximum bonus amount. It's always a good idea to read the terms before claiming an offer.